Lazada Group
120K
CLAIMED LOSSES
197
TOTAL REVIEWS
13.8K
PAGE VIEWS
1
ISSUE RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUndelivered order
I order 5 orian subwoofers from the lazada group from Mr omar nicholas for 450$ .The shipping department messed up the order and sent me 50 orian subwoofers now the order costs me 4500$. I have made 8611.50 in payment to omar to the account that he provides me UlaColon@***.com Now that's almost twice of the original amount. And he says that customs open up the order and they found an additional 20 Subwoofer in the the order and demands 1500$ more mine unsure if there is even a really order because customs told me it was a scam and the tracking information that was provided by omar nicholas does not show any thing I want to be refunded or have the order delivered to me and some reassurance that this is a really order would be nice. I dont see how it's my fault that the shipping company mess up the order and that I should be the one who pays for the mix up I have sent over the original amount witch is 90$ apiece this is crazy and the order was put in two months ago My email is Sdirt84@***.com My member I.D.is. us137442****mazn
ID
Service
Lazada Group Shipping Service
Pros
- Love the pricing
- Love the priceing
Cons
- I didnt have any till now with this order being undelivered
- I dont have until now with undelivered order
Loss
$8612
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery bad services, purposely play game *** !
cheap items like RM 0.10 can deliver faster *** Expensive and important items more than RM 100 take 1 year *** *** Fuck..... My time one minute equal to one year..... I will make your business down, WATCH OUT! ID
Loss
$3000
Preferred solution
Request compensate the project loss, RM 3000. Call me I will explain to you son of the *** !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNon delivery
Did not come 2 days ago. I wanted the carpet for My house. Most deliveries come no problem. I am in lockdown so I am at the house
User's recommendation: Be careful.
ID
Pros
- Cheap
Cons
- Cancellation of refund
Loss
$47
Preferred solution
Full refund
Fail to deliver, incorrect address daw?
#TaglishparaOkay Courier call me at 4:30pm tapos di ko nasagot. Itxted the courier that i was driving motor kaya di ko nasagot. Courier called again at 7pm tapos sinabi ko na magkita kami dito na lugar, he said di daw kaya sa oras kasi mag reremit pa daw ang hayp! Ito matindi nag suggest ang p#t@ na aabunohan nalang daw, siya magbabayad at magkita nalang kami sa napagka sunduan na lugar at doon ko siya bayaran... Tapos Hayp na courier nato tinxt at call ko di sumasagot paasa amp... At may notif sa lazada na failed to deliver incorrect address daw. NANI? Di ko naman alam na may rules with in 12hours only kailangan mag fill up sa form para sa re-delivery.. Ayun nag chat si lazada we can no longer to deliver this f##k#n item. Block pa ako sa courier di ko na ma contact! PS: how can i get back the parcel di pa naman binalik sa seller ang item. Merry Christmas Edgar ,!, 0956630**** edgar Courier Lex Ph
ID
I never recieved my order
I placed an order with a sales manager Mr. Omar Nickolas for 50 orian hcca 5000 watt dvc 2 ohm comp. 12" subwoofers. They where prices at 90$ a peice and that equals to 4500$. Now I have paid this plus 12000$ extra per your sales manager with all the in port fees and customs duty and taxes . I still have not received my order or the refund I was promised. I would like it if we could meet in the middle here. I would be happy with half of what I lost or some of what I order . My email is. sdirt84@***.com I will attach some proof also and the tracking number he gave me Look forward to your reply Shane Howard
ID
Location
Holdenville, Oklahoma
New Reviewer
No Channel For Customer Feedback / Suggestions
Tracking information contains carrier depot codes which are meaningless to the average customer, i.e. style=" Nov.18 02:03 Leave the sorting station Your parcel has left the sorting station [ CNAK ] Nov. 17 11:41 The parcel has arrived at the main sorting station. Your package has arrived at the sorting station [ CVRC ]. What does this mean and where is my parcel?? It should show the actual location to be at all meaningful and useful to the customer attempting to track their order. There should also be a company-wide suggestion / feedback channel (not chat!) for customers to convey ideas for service improvements - if Lazada is committed to same? Thank you.
ID
Preferred solution
Let the company propose a solution
Asking about my order
Where is my order. Number TLMKA00210233. What is the status? If possible please cancel my order. To late.
ID
Location
Shah Alam, Selangor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAbout the refund of the items i order i still did not recieve
Its been a year since i return my order in lazada bt i dd not get the refund i just got recover my gmail account
ID
Service
Lazada Group Customer Care
Pros
- Idiot agents craft
- Business advisory
Cons
- Don t respect the wishes of customers
- Worst online company ever
Loss
$4
Preferred solution
Full refund
Unproffesional fat cats company
extortionate delivery charges .. i was to buy an item and to be charged 447 pesos for delivery ...for a printer ????? wow ..the fat cats are rubbing their hands .. under the current climate i find it hard to believe that you are still over charging people ..i wioll be reporting yous to trade commission regarding my issues..none
ID
Location
Sunderland, England
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Verified Reviewer New ReviewerGoods ordered but not delivered !
I made online purchase on the 1/6/20 at 2.26am to buy Sony Xbr65A8G, (65 Android TV) at S$553.95, supposed to deliver from.8/6 to 11/6, but till now, never deliver and not a single text nor calls from the supplier's name called something like Gadgets. Kindly call me at 9761-**** to verify this item not delivered to my place. My email address is vins2305@***.com. Thank you (urgent)
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerInformation
I need help.my order no comeing.So how to get my order.plz can u give me cont. Namber
ID
Preferred solution
Deliver product or service ordered
Dear Sir, Madam, We are very interested in exploring opportunities between Hamleys and Lazada. Hamleys is one of the most famous heritage brands in toys retail- established in the UK in 1760 we are one of the most recognised names in the UK toy retail environment,...
View full review
ID
Location
Central, Central And Western District
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund on Return
It's been more than 3 days since my return have reached Lazada warehouse it has reached since 21 May 20220 and I have not received any respond from an agent in 3 days who will look into it as promised and also my refund is not in yet as well there's no update about my return it also took 2 weeks for the item to reach me however the item is in damaged state upon unboxing
User's recommendation: Dont Buy from Lazada.
1 comment
ID
Service
Lazada Group Customer Care
Pros
- Nil
Cons
- Proceed of refund for return
Loss
$14
Preferred solution
Apology
Ridiculous price
I order a tissue online with Lazada order no.305604****5582 for $21.90, at first I wanted to refund as it takes so Long,after that I receive from seller saying do I wish to continue as they will send to me by speedpost,so I will be able to receive within a few days,finally I receive and realise that there are only 4 pkt of tissue,as I tot is 4x 4 pkts,how can be tissue paper 4pkt for $21.90 supermarket only selling $5.25 how many x more.I Wan a refund and I would Wan to return the item pls look into it. I can even go CASE with such a ridiculous pricing. Thanks I have been a regular to Lazada for shopping,so disappointed and never in my life for such a expensive tissue paper.Hope to hear from you and get back to me soon.
ID
Location
Singapore, Central Singapore Community Development Council
New Reviewer
My order haven't come
I want to ask my order soap DETTOL...my order number 310059****3870...i order on 25th April but until now i haven't receive it
ID
Preferred solution
Deliver product or service ordered
New Reviewer
Be caution
I purchased Cheong Kwan Jang's ginseng but was delivered a carton of ensure plus vanilla milk. Ninjavan delivery man not willing to take back e milk, and ask me to contact seller or Lazada. Had left a few messages for Lazada to call me back, til now no reply.
ID
Preferred solution
Let the company propose a solution
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mali po ang item na binigay sa akin, yung LED watch na free hindi po gumagana. ang order ko 8 gig na SD card, ang binigay po sa akin 2 gig lang po.
mapapalitan pa po ba ang order ko?
order number 298115****46024 at tracking number SO010201****. thanks po sana po mapalitan ang items ko TY po god bless