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December 2 was the day I ordered an LED monitor and December 4 is the day I needed to call CS to confirm what happened to my order since it was cancelled online without prior notice! I didn't even get any kind of order confirmation from Lazada which frustrates me the...
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#1181827
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Lazada Group - This watch from calvin klein is not the ordered and paid wat

This watch from calvin klein is not the ordered and paid watch
#1181282
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Lazada Group - Delivery problemI

I am waiting since january 12-16 for my order but this cargo king always send me message that they will deliver but if i want to reply because of long time waiting.i can not reply thier text because no number. Pls lazada deliver it with lbc or 2go.,this cargo king i can not communicate with them.
1.4
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#1170491
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hi i order last dec 1.2017 ,,, i return a doorbell worth of 641.30 ,, when i check my email i receive a refund code but its wrong amount they refund to me 372.00 only... but my return item is catree 1 drag 2 wireless chime remote control 32 tunes song doorbell ring...
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I didn't like
  • Not responsible for there job
#1162515
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I bought a couple of items from Lazada for the very first time recently and when the products arrived, they were obviously non-originals and just thrown into a plastic sandwich bag. Extremely disappointing to say the least. I immediately returned the products to...
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1.0
#1161096
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I ordered a GShock watch and paid Php 10,000 from my visa debit card and the item wasn't delivered after I waited 23 days. Suddenly I got an email saying my order was cancelled because either they tried to deliver my package and I wasn't there to receive it or I...
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I didn't like
  • I feel completely ripped off
#1150671
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Lazada Group - Lazada cancelled one of my items
When I asked Lazada to reschedule the delivery via text reply to the SMS sent to me by the courier . Lazada said that I cancelled my order. I did not cancel. I asked for a reschedule of the delivery. One item has already been delivered but the other one has not arrived...
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3.1
#1150043
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nag order ako ng item for 2 quantity ang deliver lang sakin ay 1quantity lang to think na bayad ko sya online. 5Dec2017 nagyari. Ilang beses na ako nag follow up sa costumer service chat and call laging sagot gagawan ng report at check. may sinasabi pa nag mag email...
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#1146586
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Lazada Group - Item not yet delivered......

I brought a incense burner on 1 Nov.... And you promise me will delivered between 11-18 Nov. But until now edi 29 Nov my parcel still not yet delivered?????????
#1139031
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Lazada Group - Terrible experienc

Everyone even 2 supervisors promised to help but did not happen. Two months waiting until now issue haa been resolved. Trying to contact headquarters but no contact details. Terrible veey unhappy pissed customer.
1.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1118865
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