Not resolved

duplicate order, 18 july 2017, yes but no reply, order# 325151857, reason: wala koryente sa bohol kanina kaya hindi nkareply ang misis ko ng cancel, nabasa nya msage after xa nkacharge sa generator ng kapitbahay,. accidentally naprocess yung transaction na d ko alam dahil panay error na not available in your shipping adress ata yun kaya gulat ako nung na process pala through COD at dalawa pa kaya gusto ko e.cancel ang duplicate dahil good for one order lang ang pera,. i already complete one(1) transaction gamit ang ali pay sa ml, nung july 14 sunod na order ay hindi na pwd ang ali pay, kaya binago ko address ni misis at pwd cod, at gulat ako dahil pag uwi ko kanina galing duty nakita ko dalawa order ko ang in processing at gusto ko e,cancel ang isa dahi ang cash ng misis ay pang isang orser lamang,.

Review about: Lazada Group Customer Care.

Reason of review: Order processing issue.

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